FAQ2024-08-30T20:20:40+00:00

Frequently Asked Questions

With 26+ years of experience, we pride ourselves on quality workmanship, exceptional customer service, and having serviced over 237,250+ homes in Vancouver.

Can i Finance?2024-03-06T21:27:22+00:00

FinanceIt is an easy way to get your fireplace, water heater, furnace, boiler services, and installation done.

Explore flexible solutions with us. Whether you’re looking to replace, install, or service a fireplace, water heater, furnace, or boiler, financing through Financeit could enable immediate access to the equipment you need. Simply apply via Financeit for an easy, mobile-friendly financing pathway that offers the convenience of low monthly payments on major purchases

Tempered vs Neo-Ceramic Glass2024-02-14T22:33:06+00:00

Tempered Glass

Neo-Ceramic Glass

Manufacturing: Tempered glass is made by heating standard glass to a high temperature and then rapidly cooling it. This process increases its strength.Manufacturing: Neo-ceramic glass is made similarly to regular glass but with special materials and a unique process that allows it to withstand very high temperatures.
Strength and Safety: It’s much stronger than regular glass and, when broken, shatters into small, blunt pieces that are less likely to cause injury.Strength and Safety: While it is also stronger than regular glass, its key feature is its thermal shock resistance rather than its ability to break safely.
Heat Resistance: Tempered glass can withstand temperatures up to 204-250°C (400-482°F). It’s commonly used in fireplace doors but not recommended for high-temperature applications where the temperature may exceed this range.Heat Resistance: Neo-ceramic glass can withstand temperatures up to 760-820°C (1400-1500°F), making it suitable for high-temperature applications.
Application: Ideal for lower temperature applications such as standard fireplaces and some stove doors, as well as many household and automotive applications.Application: It’s the preferred choice for high-efficiency wood stoves, furnaces, boilers, and fireplaces that operate at higher temperatures, where clear viewing of the fire is desired.
Cost-Effective: Generally less expensive than neo-ceramic glass. The cost advantage is due to a relatively simpler manufacturing process and the widespread availability of the technology used to temper glass.Higher Price: Typically more expensive than tempered glass. This is attributed to a more complex manufacturing process that enables it to withstand significantly higher temperatures, as well as the specialized materials involved.

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