Excellent rating  
 Based on 554 reviews 
 
 
  
  
 
 
 
 
 
 
  
My service technician Sam, was knowledgeable, friendly, and an excellent communicator. I felt confident with the work that he and the air conditioning technician. Did they communicated all the work that they did and all of the options for me going forward they highlighted issues about my filters and gave me options. I’m really pleased with their work.
  
 
  
 
 
 Pam M 
 
16 October 2026
 
 
 
 
 
 
  
I needed an urgent plumping issue fixed so they were able to book us in next day. Initially there was an issue with their booking system but reception got in touch with the plumbing technician and had them come over right away. The technician was professional and courteous and got the job done in 15 min. Overall very happy with the results.
  
 
  
 
 
 H J 
 
16 October 2026
 
 
 
 
 
 
  
+0
Firestone came to inspect and clean my gas fireplace.  The technician arrived on schedule and did the work quickly.  Very good service .  Thank you James and Harvey.

October 2026
Firestone was here again this year for an annual cleaning and inspection of my gas fireplace.  Harvey was thorough, cleaned the FP.  checked for leaks and replaced batteries in the starter, a fireplace needs batteries, who knew 🙄. Thank you so much Harvey and Julie!  Great service!

AND, Lana, so sorry to have left you off, you are the best 😊
  
 
  
 
 
 Patricia Craig 
 
15 October 2026
 
 
 
 
 
 
  
Good guy and helpful
  
 
  
 
 
 Orestes Brotonel 
 
14 October 2026
 
 
 
 
 
 
  
The most blatant act of fraud from a repair service I've ever encountered.  I had a problem with water from condensation from my heat pump leaking from my furnace.  The Kirkstone repairman unplugged the blockage, then told my wife that the furnace was destroyed, using it would produce harmful carbon emissions and needed to be replaced and that we should also consider replacing the heat pump.  He provided an estimate of 14K.  I wasn't present but I found this hard to believe so I had two separate repair services look at the furnace (of course having to pay for their time) and at the heat pump.  NOTHING WRONG WITH EITHER.  When they took the furnace apart to look at it, I was there and it is PRISTINE.  I'm still stunned at this level of dishonesty.
The owner's response makes it look like I don't know what I'm talking about.  I emailed them the $14K quote they had provided.  They then contacted me to "address my concerns" along with pictures showing condensation on pipes and water on the floor before it was cleaned up.  I don't see how the disparities from the three inspections can be addressed.
  
 
  
 
 
 Gervase Bushe 
 
10 October 2026
 
 
 
 
 
 
  
We have been using Kirkstone for quite a few years now. We  always had Tony G. Any time we have a problem with the fireplace or furnace. He is a true trades person who knows the business. I would recommend him with no hesitation.
Kevin
  
 
  
 
 
 Kevin 
 
7 October 2026
 
 
 
 
 
 
  
Tony is the best. He comes in and gets right down to work. Answers all my questions in a way I understand. A biggie for me- he cleans up leaving no mess behind. Highly recommend 🙂
  
 
  
 
 
 Cindy W 
 
7 October 2026
 
 
 
 
 
 
  
Professional knowledgeable  friendly crew provided an excellent job in the fireplaces cleaning and service
Thank w
  
 
  
 
 
 Judit Bakonyi 
 
7 October 2026
 
 
 
 
 
 
  
The plumber they sent was fast and efficient. I love that they are local.
  
 
  
 
 
 Teresa Marie 
 
30 September 2026
 
 
 
 
 
 
  
+1
Timely service and a job well done.  I am satisfied with how the crew completed their work.  I would recommend Kirkstone to others for their HVAC service needs.
  
 
  
 
 
 Eric Konigsmann 
 
30 September 2026